Sales Functions:
Product:
Distribution, delivery, quality:
Why Code 3,® Inc.?
Sales Functions:
What is the difference between Code 3® and PSE Amber™?
Code 3® is the division of PSE that operates in the Emergency market (Police, Fire, Ambulance, and Towing), commonly referred to as the "red & blue" side of the business.
PSE Amber™ is the division of PSE that operates in the Warning market (Recovery, Utility), commonly referred to as the "amber" side of the business.
While both segments may sell the same or similar products, both Code 3® and PSE Amber™ are run as two separate companies. Products from one are often not available through the other.
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How can my Department arrange to see a Code 3® product demonstration?
Requests for demonstrations can be made by contacting a Manufacturer's Representative, Distributor, Dealer, or by contacting our factory directly. To find a representative in your area, please refer to the Representative Territory map.
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How do I contact Code 3 Res Q?
The former Code 3 Res Q is now a separate entity operating under the name RES-Q-TEK and is not affiliated with Code 3, Inc. They can be contacted at www.resqtekinc.com
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Product:
Where do I find the serial number on a lightbar?
The serial number is located on a bar coded sticker on the inside of the lightbar.
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Can I add options to "Standard Bars"?
No, "standard bars" are sold with only a limited number of variables, as shown in the price guide. These include motor speed, lamp wattage, and lens or filter colors. If you require a "standard bar" with additional features, it becomes a "build your own bar". Every option needs to be requested and each item is priced differently (i.e. flashers).
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What is the difference between an "intersection light" and a "pursuit light"?
The intersection lights sweep in a 120 degree arc providing warning light forward and to the side of the lightbar. The pursuit lights sweep in a 90 degree arc concentrating the warning light to the front of the lightbar.
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What are "Multi-function" lights?
Multi-function intersection lights provide three functions: intersection sweep lights, takedown lights, and alley lights.
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Can Code 3® lightbars be equipped with an emitter?
Yes, lightbars can be ordered with an emitter. Code 3 has the ability to install a 3M Opticom™ or a Priority Green emitter in most lightbars.
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What are Alley Lights?
A light or pair of lights, mounted in a light bar, aimed to the side of the vehicle for spot or scene illumination.
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What is a Quick Disconnect?
It is a special electrical connection inside the light bar for easier installation and removal.
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What is a StingRay® rotator?
A patented 3-mode signal that: (1) oscillates rapidly to the front as a special signal, (2) rotates conventionally, or (3) oscillates slowly to the rear for extra rear protection.
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What is Horn Ring Scroll?
It is the ability to scroll through siren tones using Horn Ring.
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What is Horn Ring Transfer?
It is a relay device that automatically transfers the control of a siren tone to "hands-on" control in the steering wheel horn ring when the siren is activated.
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What is Hyperyelp?
It is a Code 3® siren tone - essentially, the rapid repeat of the yelp tone.
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What is Instant On?
It is a siren feature that allows power up without an on/off switch; selecting any siren function or keying the microphone activates the siren.
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What is InterClear®?
It is a user actuated timed-circuit option that changes the tones of the siren and the pattern of the light signals as the vehicle approaches an intersection, then returns the siren to normal operation, after a pre-set interval.
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What is LightAlert™?
This is an optional device in light control sirens that produces a beeping noise when any of the light circuits are left on.
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What is a Multi-Mode Flasher?
A Multi-Mode Flasher is a flasher that has more than one user selectable flash. Can be used in conjunction with "Interclear" (see above).
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What is the difference between an OsciLaser™ and a light that oscillates?
The OsciLaser is a warning light with a unique oscillating pattern that moves horizontally and vertically as it covers all areas within its field and sends a multi-plane visual warning.
Oscillating refers to the actual movement that an OsciLaser, intersection, pursuit or multi-function intersection light makes.
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What is a RotaLaser?
It is a standard rotator mounted in an Oscilaser housing giving it the unique oscillating pattern that moves horizontally and vertically.
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What is a StrobiLaser?
It places two linear strobe tubes in an Oscilaser housing with a unique flash pattern.
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What is Output Short Circuit Protection?
This is a feature that shuts the siren down in the event of a speaker system short circuit. Once the short is repaired, the siren returns to normal operation.
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What is Park Kill?
This automatically turns off the siren when the vehicle is shifted into Park. The siren can be activated by switch movement or keying the microphone.
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What is SirenLock?
This prevents the use of the siren unless the warning lights are on. Also effective for actuating the siren automatically when the lights are activated.
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What is an Interface System?
An interface system allows the user to program light, siren, and switch functions without complicated rewiring or technical reconfiguration.
The system is driven by a user-friendly software / programming kit loaded on a laptop PC.
All interface variations work with the Code 3 2100SC lightbar in
combination with most variations of control heads and switching systems.
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What is a Serial System?
It is an Interface System (see above) variation used specifically with the Code 3 RLS light and siren controller in combination with the Code 3 2100SC lightbar.
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What is a Parallel System?
This is an Interface System (see above) variation used with any existing Code 3 switching system, including most non-Code 3 control heads and switch packs, in combination with the Code 3 2100SC lightbar.
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What is a Virtual System?
A Virtual System is the result of an upgrade to the Serial Interface System (see above).
The image of the RLS control head appears on the laptop monitor in the police car, eliminating the need for a separate control head.
The user controls all emergency light and siren functions by touching the laptop screen image.
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What is a D-Tech Rotator?
D-Tech halogen technology maximizes light output by generating two signals (Red/Blue or Amber/Blue) from a single rotator light source.
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Why are some LEDs described as directional, wide, or vertical?
A "directional" LED lamp projects a beam signal over a minimum area of 20 degrees to the right and 20 degrees
to the left on a horizontal plane and from 10 degrees up to 10 degrees down on a vertical plane.
A "vertical" LED lamp is the same as a "directional" lamp, but designed to be mounted vertically along the length of the device.
The signal spread remains the same as the "directional" lamp.
A "wide" LED lamp projects light in a defined horizontal arc substantially beyond 20 degrees to the right and
20 degrees to the left on a horizontal plane. The device must also project a beam signal over a minimum area of
5 degrees up to 5 degrees down in the vertical plane.
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Distribution, delivery, quality:
Can I buy direct from the factory?
No. Code 3® sells through a network of Manufacturer's Representatives, Distributors, Dealers, and OEMs. To find a representative in your area, please refer to the Representative Territory map.
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Will Code 3® "drop-ship" products?
In general, Code 3® will not drop-ship. However, drop-shipments made within the United States, where the distributor is located, are often allowed to facilitate contracts and bids.
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What do I need to do for a warranty repair or return?
Contact the Technical Service Department by clicking here.
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Why Code 3,® Inc.:
Code 3 Inc.® engineers, manufactures and markets innovative emergency lighting and warning products used in emergency response, utility, and industrial applications.
We sell and distribute a majority of our high-quality products through a worldwide team of manufacturer's representatives and distributors. Innovation is the key at Code 3,® Inc. and we are constantly striving for quality in the products and services that we provide to our customers.
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