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  PSE Amber FAQ

Sales Functions:

Product:

Distribution, delivery, quality:

Why PSE Amber™:





Sales Functions:

What is the difference between PSE Amber™ and Code 3®?

PSE Amber™ is the division of PSE that operates in the Warning market (Construction, Refuse, Utility, Recovery, DOTs), commonly referred to as the "amber" side of the business.

Code 3® is the division of PSE that operates in the Emergency market (Police, Fire, Ambulance, and Towing), commonly referred to as the "red & blue" side of the business.

While both segments may sell the same or similar products, both Code 3® and PSE Amber™ are run as two separate companies. Products from one are often not available through the other.
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How can I arrange to see a PSE Amber™ product demonstration?

Requests for demonstrations can be made by contacting a Manufacturer's Representative, Distributor, Dealer, or by contacting our factory directly. To find a representative in your area, please refer to the Representative Territory map.
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Product:

Where do I find the serial number on a lightbar?

The serial number is located on a bar coded sticker on the inside of the lightbar.
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Can I add options to "Standard Bars"?

No, "standard bars" are sold with only a limited number of variables, as shown in the price guide. These include motor speed, lamp wattage, and lens or filter colors. If you require a "standard bar" with additional features, it becomes a "build your own bar". Every option needs to be requested and each item is priced differently (i.e. flashers).
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Why are some LEDs described as directional, wide, or vertical?

A "directional" LED lamp projects a beam signal over a minimum area of 20 degrees to the right and 20 degrees to the left on a horizontal plane and from 10 degrees up to 10 degrees down on a vertical plane.

A "vertical" LED lamp is the same as a "directional" lamp, but designed to be mounted vertically along the length of the device. The signal spread remains the same as the "directional" lamp.

A "wide" LED lamp projects light in a defined horizontal arc substantially beyond 20 degrees to the right and 20 degrees to the left on a horizontal plane. The device must also project a beam signal over a minimum area of 5 degrees up to 5 degrees down in the vertical plane.
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Distribution, delivery, quality:

Can I buy direct from the factory?

No. PSE Amber™ sells through a network of Manufacturer's Representatives, Distributors, Dealers, and OEMs. To find a representative in your area, please refer to the Representative Territory map.
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Will PSE Amber™ "drop-ship" products?

In general, PSE Amber™ will not drop-ship. However, drop-shipments within the United State, where the distributor is located, are often allowed to facilitate contracts and bids.
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Who can answer PSE Amber™ product installation questions?

Contact the Technical Service Department by clicking here.
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Why PSE Amber™:

PSE Amber™ engineers, manufactures and markets innovative emergency lighting and warning products used in the utility, DOT, repair and maintenance fleets, materials handling and other industrial applications.

We sell and distribute a majority of our high-quality products through a worldwide team of manufacturer's representatives and distributors. Innovation is the key at PSE Amber™ and we are constantly striving for quality in the products and services that we provide to our customers.
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